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LET'S TALK.
Need help with an Outfit Box, sizing, an order or a delivery? The Retro Crew team is here to help before and after your purchase.
HOW CAN WE
HELP YOU?
SIZING & OUTFITS
Not sure which size to choose or how our Outfit Boxes work? Message us before placing your order and we'll help you decide.
ORDERS & SHIPPING
For questions about an existing order, preparation, tracking, delivery or any shipping issues.
RETURNS & SUPPORT
For questions after delivery, returns, items that aren't as described or anything else related to your purchase.
CHOOSE HOW
TO REACH US.
You can contact us via WhatsApp, phone, email, live chat or Instagram. If you're asking about an existing order, please include your order number.
Message us on WhatsApp for help with orders, sizing, shipping and products.
Use the chat on our website to speak directly with our team.
You can email us at any time about orders, shipping, returns or general enquiries.
ALWAYS INCLUDE
YOUR ORDER NUMBER.
If you're contacting us about a purchase you've already made, please include your order number in your message. This helps us find your Outfit Box quickly and assist you faster.
WHEN WE'RE
AVAILABLE.
Our phone and WhatsApp support is available Monday to Friday during the hours shown. You can email us at any time, and our team will respond as soon as possible.
PREFER TO WRITE
TO US HERE?
Fill in the form below with your enquiry. If you've already placed an order, please include your order number.