Shipping policy

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RETRO CREW COMPANY // SHIPPING

SHIPPING
& LOGISTICS

Every Retro Crew order is individually selected, checked, cleaned and prepared before dispatch. Our goal is to ship quickly without compromising the care we put into each selection.

FROM OUR ARCHIVE
STRAIGHT TO YOU.

01

SELECTION

Once we receive your order, the Retro Crew team hand-picks the garments for your Outfit Box.

02

QUALITY CHECK

Each garment is checked individually to assess its quality, condition and suitability for the selection.

03

PREPARATION

The garments are cleaned, folded, packed and carefully prepared before being handed over to the courier.

PREPARATION TIME

DISPATCH WITHIN
24 BUSINESS HOURS.

Orders are normally prepared and handed over to the courier within 24 business hours of purchase confirmation.

Saturdays, Sundays and public holidays are not counted as business days.

ORDER CONFIRMED → SELECTION → QUALITY CHECK → SHIPPING
SHIPPING OPTIONS

DELIVERY TIMES
& COSTS.

SHIPPING METHOD DELIVERY TIME* COST
Italy — Locker / Collection point 24–48 hours €5
Italy — Delivery to your address 24–48 hours €7
Europe (EU) 3–5 business days €10

*The times shown are estimated delivery times and begin when the parcel is handed over to the courier. Delivery times may vary during busy periods, public holidays or unforeseen logistical disruptions.

TRACKING

TRACK YOUR
ORDER.

As soon as your parcel is handed over to the courier, you will receive shipping information by email, including a tracking number when available.

You can then follow your shipment until it reaches your address, the selected locker or collection point.

DELAYS OR SHIPPING ISSUES

Delivery times may vary depending on the destination, the time of year and the courier’s operations.

If the tracking information is not updating, your delivery is delayed or you notice any other shipping issue, contact our support team with your order number.

Retro Crew Company is available to assist you and, when necessary, contact the courier to check on your shipment.